covid update

We find ourselves in uncertain times. However, throughout the covid-19 pandemic and still, here at Trevi, we are doing all we can to keep our services running smoothly. The wellbeing of our staff and the women and children remains our central concern.

Our residential services continue to remain open, and we continue to process new referrals for Jasmine Mother’s Recovery and Daffodil Family Centre.

The full therapeutic programme is running at Jasmine and we are very much ‘business as usual’.  During the lockdown, we implemented a lockdown model whereby our most experienced staff members remained on site for 72-hour live in shifts.  It was imperative to minimise footfall in and out of the rehab so that we could protect our vulnerable women (including pregnant) and children.  As we transitioned out of the national lockdown, this was slowly reduced however we are still minimising footfall in and out of the rehab.

We continue to carry out higher levels of screening at admission and residents are being supported to follow the guidance around social distancing if they go out into the community. Our staff are continuously using PPE and sanitiser.  We are all working together to make sure that we adhere to tight infection control practices.

We continue to keep one apartment free at Jasmine should a mother and child(ren) need to self-isolate.

We are closely following the advice from Public Health and we review our business continuity plan on a weekly basis.

Sunflower Women’s Centre
After converting to a Virtual Women’s Centre during the lockdown, the Sunflower Women’s Centre has been slowly opening up to face-to-face training and groups.  However strict infection control measures remain in place and a deep clean is carried out daily across the centre.

Please note that the Rule of 6 announced on 9 September, does not apply to our Sunflower Women’s Centre as we are classified as a training centre.  However, we are maintaining strict infection control and socially distanced measures to protect the safety of our staff and women we support.

Booking
You must be registered on a course or group before attending Sunflower or have a pre-booked appointment.  All appointments must be pre-booked with a member of the Sunflower team on 01752 977614.  Course timetables can also be obtained by phoning this number or emailing sunfloweradmin@trevi.org.uk.  Our courses have a limited capacity so please ensure you book onto a course as soon as possible so as to avoid disappointment.

Upon entering Sunflower
Please ensure you are wearing a mask before you enter Sunflower.  Anyone entering the Sunflower Women’s Centre must have their temperature taken on a daily basis and use the hand sanitiser at reception.

Upon entering, women will be shown to the lounge where they are to wait until they are informed which room their course or group is going to be in.  A small supply of masks is available in the lounge should you forget.

Groups and Training
Masks must be worn in communal areas and if moving in between the classrooms for all groups and training.  Women are expected to abide by the 1 metre rule at all times (2 metres where possible).

If taking part in training, each delegate will be given a welcome pack on their first day which includes a mask, visor, cup (which they are expected to keep as theirs throughout the course) and course handouts.  The training room has been set up with chairs and tables spaced at least 1 metre apart.  Staff are expected to wear a visor when training.

Refreshments
Only staff are permitted to enter the kitchen however drinks orders will be taken at key times throughout the day.

Virtual Courses and Groups
Sunflower continues to run a number of groups and courses virtually using Zoom.  This includes the Freedom Programme, Recovery Maintenance, Power Parenting, Creative Therapies, Mindfulness and Be: Active.  The team is also running a weekly drop in space on Zoom, and daily 1-1 Zoom/ Telephone support appointments.  Please contact Sunflower on 01752 977614 or email sunfloweradmin@trevi.org.uk to book on and obtain the log in details.

Outreach
The Sunflower team has also been providing an outreach service from week commencing 27 April distributing survival packs to women across the city.

Whilst there is so much right now that we cannot predict, what we can fully assure you is that the team here remain resolute in our dedication to some of society’s most vulnerable. We want to ensure that families get the opportunity to stay together and that women are given the best possible support to recover from addiction / trauma.

t: 01752 255 758
e: office@trevi.org.uk

t: 01752 255 758
e
: office@trevi.org.uk